Delivery

RATES

All UK and overseas orders, excluding shipments to Russia, are shipped with DHL. Shipments bound for Russia are sent with InTime couriers.

The following is an indication of our standard shipping costs:

UK – £10 – 1 to 3 working days

Europe – £25 – 3 to 5 working days

International – £35 – Variable

If you would like to arrange an alternative delivery service, please call us on +44 (0)77 020 92234 or email us at info@st-erasmus.com, and we will be happy to assist you with this.

 

DELIVERY

We at st-erasmus.com will make every effort to deliver your purchased items to the place and person of your choice, in perfect condition and in the shortest possible time. Your order will arrive in a beautifully packaged box, delivered by a secure service and fully insured up to receipt by you. All orders will require a signature upon delivery.

Most orders will be dispatched within 2 working days. If you wish to track your parcel please refer to the tracking number on the shipping confirmation email, your parcel will be trackable here: www.dhl.co.uk.

We ask all customers to make sure that their shipping address is correct as we’re unable to redirect orders once they are on their way to you.

We may need to contact you if further information is required to authorise your purchase. We will contact you if there is any delay or items are out of stock. If it is not possible to deliver your order within the time specified we will notify you and try to rectify the situation as quickly as possible.

St-erasmus.com online purchases may be delivered to addresses other than the billing address given by the card holder, for example as in the case of a gift being purchased and addressed to a friend. As a security precaution, an email will be sent to the card holder’s registered e-mail address.

When placing an order on our website, if the billing address and delivery address are the same, you are confirming that you are the person referred to in the delivery address details. Otherwise, you are confirming that you are the person referred to in the billing details.

 

TAXES AND DUTIES

Delivery outside the EU may be subject to local import taxes, which are your responsibility where they may apply. If so, the shipping company will contact you by telephone once your items are in customs to let you know the cost. Please be aware that this may delay the delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods.