ABOUT ST ERASMUS SHOP
Welcome to St Erasmus shop (the "website”/ “site"). The term ‘[st-erasmus.com / St Erasmus Ltd. / St Erasmus / St Erasmus shop]’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 35 Devonia Rd., Islington, London, N1 8JQ, UK. St Erasmus Limited is a company registered in England and Wales with company number 7688650, VAT number 867 8645 57.
The term ‘you’ refers to the user or viewer of our website.
TERMS AND CONDITIONS OF PURCHASE
By placing an order through our site, you warrant that:
(a) you are legally capable of entering into binding contracts; and
(b) you are at least 18 years old
When you order an item from st-erasmu.com you are offering to buy it for the price stated, subject to these Terms. There are a series of instructions on our website that will guide you through the process of placing an order with us.
Orders are subject to acceptance and availability. Items in your shopping basket are not reserved and may be purchased by other customers. Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order, providing you with a payment reference and the value of your order that will be debited from your credit/debit card. This is not an order confirmation or order acceptance from St Erasmus Ltd. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched (the Dispatch Confirmation). The contract between us will only be formed when we send you the Dispatch Confirmation email.
If the item you have ordered is out of stock, or subject to a delay for whatever reason, we will endeavour to contact you at the e-mail address you have provided. If we cannot contact you, or get no reply to our e-mail, we will not supply you with a substitute product, unless you have instructed us otherwise.
We will not dispatch your goods if we let you know that your order hasn't been accepted, or if you have cancelled your order in accordance with our Returns policy.
Once we dispatch the items to you, and we have sent you an e-mail (Dispatch Confirmation) notifying you of this, this will be our acceptance of your order and this completes the contract between you and us. The deemed time and date of receipt by you shall apply regardless of whether, for reasons outside our control, you have not received that email.
We may not accept your order if:
• An item you have ordered is out of stock
• Your payment is not authorised
• We identify a product or pricing error
• We discover the product is faulty
We reserve the right to reject any offer to purchase, at any time and at our sole discretion. If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this.
We will endeavour to keep our website as up-to-date as reasonably possible, but we cannot guarantee that any particular item will always be available. If we cannot supply any item we will release the funds being held in your account for the purchase.
If you require any information regarding your order(s) please contact customer services on +44 (0)7792092234 during our office hours of Monday to Friday 10 a.m. to 5.30 p.m. (GMT), or email firstname.lastname@example.org
Orders placed out of office hours or on bank holidays will be processed on the next available working day.
To help clients approximate prices in their chosen currency, st-erasmus.com has a currency converter feature. Please note this is for display purposes only and prices are calculated using regularly updated exchange rates. Final payment will be made in GBP (£), as such final credit card and debited amounts may vary based on currency fluctuations. Refunds will also be set at the price you paid in GBP at the time of purchase.
All payments on st-erasmus.com are processed by Paypal.
St Erasmus Ltd assumes no liability for the functionality or any financial loss caused by the use of these services.
Payment can be made securely online by Visa, MasterCard or Maestro cards.
The credit/debit card that is being used for the purchase must be yours. All credit/debit card holders will be subject to the usual validation checks and authorisation by the card issuer. In the event that your card issuer refuses payment, St Erasmus Ltd. will not be liable for any delay or non-delivery of your order. In any event, we reserve the right to cancel your order.
By submitting an order to us using our website, you guarantee that the payment details you have provided us with are both valid and correct. You also guarantee us that when the order is accepted and processed by us, payment will be made in full.
INFORMATION ABOUT OUR SITE
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Accessing our Site
This site is provided solely for your personal, non-commercial use. We endeavour to ensure that the information provided on our site is accurate; however in the rare event of error we assume no liability for incorrect information provided. All content is subject to change without notice and reserve the right to modify our content. We have taken care to ensure that the items on our website are presented as accurately as possible; however, colour clarity will depend upon your own personal monitor. We therefore cannot guarantee that the colour of the item as displayed is absolutely accurate.
St Erasmus.com cannot guarantee that our website will be uninterrupted or entirely error free, or free of viruses, bugs or compatible with any other software or material. Access to our website is entirely at your own risk. We cannot be held responsible if we are unable to provide you with our Internet services for any reason beyond our control.
The content of St Erasmus website is presented "as is", and we cannot guarantee its accuracy, whether explicit or implied. All content is subject to change and is non-binding. We reserve the right to modify errors, make changes to our website, or withdraw any part of our site to update product information at any time if we consider it necessary.
Liability and Indemnity
With the exception of our contractual obligations to supply goods following the acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other representatives will be held responsible in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.
You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. It is at our discretion to terminate immediately your use of the website if we consider that you have breached these terms and conditions.
This website is controlled and operated by St Erasmus Ltd. in the UK. These terms and conditions and all matters connected with any order you place in our website are governed by English law.
This website is owned and operated by St Erasmus Ltd. London, United Kingdom. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to St Erasmus and authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of St Erasmus Ltd.
It is up to our total discretion to change or modify these terms and conditions at any time, and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. We urge you to read the Terms and Conditions and check back often. If you do not agree to any change to the terms and conditions, then you must immediately stop using the website.
If you have any questions, regarding these Terms and Conditions please contact us by email at email@example.com.
We hope you adore you St Erasmus objects of uncommon beauty. Whilst we want you to be completely satisfied with your purchase, if you are not, we will happily offer you a full refund in compliance with our policy.
Unsuitable items may be refunded within 7 days of our dispatch date for UK purchases, this is extended to 14 days for European and International purchases.
Within 48 hours of receiving an item, you must obtain a return authorisation reference number by emailing us at firstname.lastname@example.org. Please include your original receipt in the returned parcel and write your return authorisation reference number on your original receipt. Any items that are not accompanied by the returns number will not be accepted. Any returns received after the 7 days (or 14 days where applicable) are accepted at the sole discretion of st-erasmus.com.
Please note that the postal costs for returned goods are the customer's responsibility. Until we receive your returned goods, the items and their condition are the customer's responsibility. We will not be responsible for any returned goods lost or damaged in transit; we would advise you to return items using a secure and trackable method - i.e. trusted courier or registered post (retaining your proof of postage).
It is essential to note that, in order to receive a refund, the item(s) must be unworn and in perfect condition, with all labels attached and in its original packaging. St-erasmus.com has the right to deny any item if it does not meet the return policy requirements. In such cases, we will return the item(s) to the purchaser.
Any refunds will be re-credited to the original purchaser's credit/debit card for the sum paid less any taxes, duties and postal costs. Please note that the postal costs for returned goods are the customer’s responsibility and will only be reimbursed if the goods are damaged, faulty or incorrectly supplied.
For international returns, please note clearly on any export documentation and on the address label that the goods enclosed are returned goods. This will ensure we are not charged any further duty or taxes on receiving the goods back into the UK. If this procedure is not followed, this cost may be passed on to the customer at the company's discretion.
As part of our customer service policy, st-erasmus.com checks each item before it is sent out, and follow a very rigorous quality assurance procedure which is fully documented.
Please check your items once they have arrived. Should you receive a faulty or damaged item do not remove any labels, do not try it on. Please email us at email@example.com stating your order number and the nature of the fault, and where possible, please accompany with photos highlighting the damage.
For faulty items that have been worn, or purchases returned outside our Returns Policy, please email us at firstname.lastname@example.org for further assistance. These may be accepted at the discretion of st-erasmus.com. The customer's statutory rights are unaffected.
PLEASE NOTE: We are unable to offer exchanges or refunds on earrings.
St-erasmus.com is committed to protecting your privacy and we consider the security of your personal details to be of the highest importance.
As a result, all the information you provide including your email address, delivery address and credit card details are strictly private and confidential.
We follow strict procedures to protect customer information and ensure that all your personal information is handled in a responsible manner. St-erasmus.com acknowledges that it is bound by the Data Protection Act 1998 and that it will not disclose your details to any third party without your express written consent. As a matter of good practice, we do not share or sell any personal information to third parties.
We will keep your personal information on a secure server, and we comply with UK Data Protection legislation in relation to the use of your personal data.
St-erasmus.com collects online customer information to enhance your online experience with us, to improve and maintain the content of our website, and for marketing and promotional purposes.
We gather information from you when you complete our contact form, and additionally, when you purchase products from our online shop. The information you provide us may be used to advise you of changes to our website, or to notify you about our newest products. In addition, we may also keep a record of products you are interested in, or enquire after, so as to improve our features and customer service.
Your contact details are used for processing orders, delivering merchandise, obtaining information and when communication is needed directly relating to orders or enquiries placed through our site. We will use your personal addresses if you have agreed to receive periodic mailings from St Erasmus about new products and services.
If you do not wish to receive e-mails about our newest products, please advise us by e-mail at email@example.com.
To use some of the services or features made available to you on this site you will need to register. When you do so you will be are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at firstname.lastname@example.org
The account password you provide should be unique and kept secure, and you must notify us immediately of any breach of security or unauthorized use of your account.
We may also change registration requirements from time to time, so please ensure you view this page from time to time.
Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer; however, this may prevent you from taking full advantage of this site.
If you have further questions concerning our privacy protection policy or how your personal data is processed, please feel free to contact us at email@example.com